BUGGY BOOKING APP FOR SESORT, TOURIST ZONE

Posted on: 08/05/2025

Buggy vehicles are widely used for guest transportation in resorts and tourist destinations. To streamline operations and enhance guest experience, Green Smart has developed a smart buggy booking app. Integrating real-time GPS, intelligent mapping, and automated dispatching, the solution enables guests to book rides with ease, helps drivers navigate efficiently, and empowers operators to reduce costs and optimize fleet management.

In luxury resorts, eco-tourism destinations, golf courses, and large amusement parks, buggy vehicles—also known as electric buggies—have become an essential mode of internal transportation. With their compact design, electric power, moderate speed, and silent operation, buggies are ideal for transporting guests within large premises. They allow travelers to move comfortably between dispersed areas while maintaining a relaxed and eco-friendly experience.

Buggy vehicles are widely used in tourism. (Source: tcdulichtphcm.vn)

Despite their popularity, managing buggy operations remains challenging without the aid of modern technology. Common issues include long passenger wait times, difficulties for drivers locating pick-up points, and a lack of oversight for operators. In response, Green Smart has developed a smart buggy ride-hailing app, offering a comprehensive technological solution that benefits tourists, drivers, and resort operators alike—enhancing service quality while optimizing operational costs.

Buggies are ideal for navigating large resort complexes. (Source: Centara Mirage Resort)

Optimizing Operations with Smart Ride-Hailing Technology

Green Smart’s buggy booking application integrates core technologies such as real-time GPS tracking, smart mapping, and automated dispatching to resolve the inefficiencies of traditional, manual buggy coordination. Instead of relying on overloaded call centers, both customers and operators can now manage bookings effortlessly through a user-friendly mobile interface.

Key features include:

Real-time vehicle tracking: GPS devices installed on each buggy provide continuous updates on location and operating status.
Smart mapping and routing: Drivers receive optimal navigation paths to reach passengers faster and avoid unnecessary delays.
Automated dispatch system: The app selects the nearest available buggy based on live status and travel direction.
Time and cost savings: By minimizing idle trips and fuel consumption, the system shortens wait times and reduces operational expenses.

GPS - Real-time vehicle tracking (Pic: Green Smart)

Benefits for Each Key User Group

Tourists – Seamless, Stress-Free Transportation

For travelers—especially those staying at expansive resorts—efficient mobility is a core component of a memorable stay. The smart buggy app enhances the guest experience by allowing users to:

Request rides instantly via smartphone.
Track incoming buggies and view estimated arrival times.
Avoid repeated, frustrating calls for service.

This leads to a smoother, more professional service that increases customer satisfaction and loyalty.

Request rides instantly via smartphone (Pic: Green Smart)

Drivers – Smarter Tools, Lower Stress, Higher Productivity

For drivers, the app functions as a digital assistant, streamlining their daily tasks:

Pinpointing exact pick-up locations, removing guesswork.
Maximizing downtime between trips by reducing idle travel.
Providing clear route information to avoid scheduling conflicts.

With better support, drivers can operate more efficiently, make fewer errors, and serve more guests in the same amount of time.

Resorts & Tourism Operators – Centralized Oversight, Streamlined Fleet Management

Operational teams benefit the most from implementing the smart buggy system. The platform allows them to:

Monitor all vehicles in real time using a live map interface.
Allocate buggies based on demand across different zones or peak hours.
Reduce fuel and labor costs by avoiding over-deployment.
Store and analyze trip history data for reporting and long-term planning.

This smart mobility tool also signals a broader digital transformation, helping resorts build a modern brand image and stay competitive in a fast-evolving industry.

Friendly UI (Pic: Green Smart)

Conclusion

As customer experience becomes the cornerstone of modern tourism, investing in intelligent operational tools like Green Smart’s buggy app is no longer optional—it’s essential. This solution not only addresses inefficiencies in internal transport management but also creates new opportunities to enhance guest satisfaction, boost staff productivity, and cut down operating costs—all critical for sustainable growth in the hospitality sector.

Resorts and tourism complexes that adopt such technology early are best positioned to attract and retain visitors in the digital age. Notably, Green Smart officially introduced this application at the VITM 2025, marking its formal entry into the national tourism tech ecosystem.

Contact us today for more information.
Hotline: +84 918 647 248
Email: info@greensmart.vn